We want to make you happy with our products and our service. If you are, we don't mind hearing about it. If you're not, we really want to know!
If you want to track an existing order, click here.
Questions about products and policies that aren't answered on the FAQ, Shipping or Returns pages (see the tabs at the top^)can be directed to sales@DirectInflatables.ca.
The best way to contact us on a customer service issue is by email at service@DirectInflatables.ca.
If you have a question or an issue that won't wait, give us a call on our toll-free line: 800-651-0012. We're here 8:00 - 8:00 Pacific time, and often longer.
International customers can reach us at 1-604-240-3627, although email is often best. Thanks!